IO – Step 2 – The First 10 Minutes of the Shift

Before opening your emails, checking production reports, or looking at the ERP dashboard, spend ten minutes walking through the shop floor.

Not to inspect people or check whether everyone is busy. Just to understand how the shift is starting.

Look at the workstations. Are the tools where they should be? Is the material ready? Are the aisles clear? Are operators able to start their work without looking for something they need?

These may seem like small details, but they often reveal much more than we think.

A missing pallet jack can delay material handling. Tools left scattered after the previous shift can slow down a setup. Material delivered to the wrong location can force an operator to interrupt the job before it has even started.

None of these problems may appear immediately in the production figures. The machines might still be running, and the dashboard might still show everything on schedule.

But on the shop floor, the first signs of trouble are already visible.

And there’s something else worth paying attention to.

If the same problems appear every morning, the issue is probably not the operator who left something in the wrong place. It may be the way the shift handover is managed, how responsibilities are assigned, or how the workspace has been organized.

That’s where a manager should focus.

The purpose of those first ten minutes isn’t to find someone to blame or to correct every small problem personally. It’s to recognize what is preventing people from doing their jobs properly and understand why it keeps happening.

Production numbers tell you what has happened.

Walking the shop floor can help you understand what is happening before those numbers change.

Sometimes, ten minutes of observation can tell you more than an hour spent reviewing reports.